RCT
Warranty and care
1-year manufacturing warranty
Every Royal Ceiling Tile is covered for one year against defects in material and workmanship, including delamination, colour bleeding and dimensional issues under normal use.
5-year extended warranty
When you add tiles to your cart, you can tick "Add a 5-year warranty" for about $50 (charged as ₹4,750). It extends the cover above from 1 year to 5 years for every tile in that order. One extended warranty covers the whole order.
How to make a claim
- Note your order number.
- Take clear photos of the affected tiles.
- Contact us with both, and we will guide you through the next steps.
Caring for your tiles
- Wipe with a soft, damp cloth.
- Use a dry cloth on metallic finishes.
- Use a waterproof adhesive when installing in kitchens and bathrooms.
- Install on a clean, dry, level ceiling, or drop into a standard 2 × 2 ft T-grid. See the installation guide.